What is a Brand Name?
The brand name is the name given to the products in order to identify them. There are lots of choices for the brand name. There are really few good brand names.
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Sometimes brand names are based on locations.
- Sometimes brand names are based on a person’s name.
Ex: Ford, Khaitan, Bajaj, Colgate, Aswini Hair oil etc. - Ex: Indian Air lines, Kentucky fried chicken, Bombay dying
Brand names can be based on animals or birds. - Ex: Dove soap, Lion Dates, Tiger Biscuits, Kiwi shoe polish
Brand names can suggest a life style - Ex: Fleet footers, Exxon, Passion
Brand names express product meaning - Ex: Fruity, Aqua fresh, It can be based on the names of other objects. Ex: Shell gasoline, Little Hearts, Apple computers.
Characteristics of Good Brand Name
A good brand name should possess as many of the following characteristics as possible:
Distinctive
The market is filled with over-worked names and over used symbols. A unique and distinctive symbol is not only easy to remember but also is a distinguishing feature. Adidas shoes and Kodak films are distinctive names.
Simple
It is desirable to have short names which are easy to read and understand. It should be easy to pronounce and spell. Tide and Surf are examples of such names.
Meaningful
Brand names should be suggestive of quality, superiority or personality or such other attributes. They should communicate consumer benefits. Creativity should be encouraged. Ex: Promise is suggestive of assurance of tooth health and Medimix is suggestive of the mixture of Ayurvedic medicines in the soap.
Compatible with the product
The brand name should be compatible with the product. Timex is appropriate for watches. Pulpy orange suits to the product of orange juice.
Registerable
It should be protectable under the Indian laws of Trade Marks and Copyright. There should be a search to confirm whether the chosen name is available.
Brands Versus Products
It is important to contrast a brand and a product. According to Philip Kotler, a product is anything that can be offered to a market for attention, acquisition, use or consumption that might satisfy a need or want.
Thus a product may be a physical good (e.g. Cereal or automobile), service (e.g. an airline, bank or insurance company), retail store (e.g. a department store, supermarket), a person (e.g. a political figure, entertainer or professional athlete), organization (e.g. a non-profit organization, trade organization or arts groups), place (e.g. a city, state or country)
Five Levels of a Product
Kotler defines five levels to a product:
- The core benefit level is the fundamental need or want that consumers satisfy by consuming the product or service.
- The generic product level is a basic version of the product containing only those attributes or characteristics absolutely necessary for its functioning but with no distinguishing features.
- The expected product level is a set of attributes or characteristics that buyers normally expect and agree to when they purchase a product.
- The augmented product level includes additional product attributes, benefits or related services that distinguish the product from competitors.
- The augmented product level includes additional product attributes, benefits or related services that distinguish the product from competitors.
Level | Air conditioner |
1. Core benefit 2. Generic product 3. Expected product 4. Augmented product 5.Potential product | Cooling and comfort Sufficient cooling capacity, an acceptable energy efficiency rating. Consumer reports state that for a typical large air conditioner, consumers should expect at least two cooling speeds, expandable plastic side panels, adjustable louvers, a removable air filter, a vent for exhausting air, a power cord at least 60 inches long, one-year parts-and-labor warranty on the refrigeration system. Optional features might include electric touch-pad controls, a display to show indoor and out door temperatures and the thermostat setting. Silent running, completely balanced throughout the room, and energy self sufficient. |
What is Brand?
A brand is therefore a product, but one that adds other dimensions that differentiate it in some way from other products designed to satisfy the same need. These differences may be rational and tangible, related to the product performance of the brand or more symbolic, emotional and intangible-related to what the brand represents.
Advantages of Brands
Brands provide benefits for both consumers and firms themselves. Provides an overview of the different roles that brands play for these two parties.
Consumers | Manufacturers |
---|---|
Identification of source of product | Means of identification to simplify handling or tracing |
Assignment of responsibility to product maker | Means of legally protecting unique features |
Search cost reducer | Signal of quality level to satisfied customers |
Promise, bond, or pact with maker of the product device | Means of endowing products with unique symbolic associations |
Signal of Quality | Source of competitive advantage Source of financial returns |
Consumers
To consumers brands provide important functions.
- Identification of source of product
- Assignment of responsibility to product maker
- Risk reducer
- Search cost reducer
- Promise, bond, or pact with maker of product
- Symbolic device
- Signal of quality
Identification of source of product
Brands identify the source or maker of a product.
Assignment of responsibility to product maker
It allows consumers to assign responsibility to a particular manufacturer or distributor.
Risk reducer
Brands take on special meaning to consumers. Because of past experience with the product and its marketing program over the years, consumers learn about brands. They find out which brand satisfies their needs and which brand does not. As a result brands provide a means of simplification for their product decisions.
Search cost reducer
If consumers recognize a brand and have some knowledge about it, then they do not need to search for additional information to make a product decision. Thus brands reduce the search cost.
Promise, bond, or pact with maker of product
Consumers offer their trust and loyalty with the understanding that that the brand will provide them utility through consistent product performance and appropriate pricing, promotion and distribution programs and actions.
Symbolic device
Brands can serve as symbolic devices, allowing consumers to project their self-image.
Signal of quality
Brands can also play a significant role in signaling certain product characteristics to consumers.
Firms
Brands also provide a number of valuable functions to firms.
- Means of identification to simplify handling or tracing
- Means of legally protecting unique features
- Signal of quality level to satisfied customers
- Means of endowing products with unique symbolic associations
- Source of competitive advantage
- Source of financial returns
Means of identification to simplify handling or tracing
Brands serve an identification purpose to simplify product handling or tracing for the firm.
Means of legally protecting unique features
A brand also offers the firm legal protection for unique features or aspects of the product. A brand can retain intellectual property rights, giving legal title to the brand owner. The brand name can be protected through copyrights and designs.
Signal of quality level to satisfied customers
Brands can signal a certain level of quality so that satisfied buyers can easily choose the product again.
Means of endowing products with unique symbolic associations
Investments in the brand can endow a product with unique associations and meanings that differentiate it from other products.
Source of competitive advantage
Brand loyalty provides predictability and security of demand for the firm. It creates barriers of entry for other firms to enter the market. Thus branding can be seen as a powerful means of securing a competitive advantage.
Source of financial returns
Large earning multiples have been paid for brands in mergers and acquisitions.